Term and Conditions

1. General Information

Website Owner: Saree Luxe Shop

Business Address: 4845 Locust Court, Los Angeles, CA 90001, United States

Contact Email: [email protected]

Our website offers carefully curated women’s fashion including Co-Ord Sets, Ready-made Blouses for Saree, Dresses, Pants, Tops, and T-Shirts that blend traditional elegance with contemporary style.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update your information if changes occur
• Accept responsibility for all activities under your account

2.2 Prohibited Activities

You may not:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated system to extract data from our website
• Misrepresent your identity or the origin of any information

3. Products and Services

3.1 Product Descriptions

We take great care to ensure our product descriptions are accurate, including:

• Detailed fabric content and care instructions
• Precise sizing information
• Color representations (though monitor settings may vary)
• Country of origin

However, we cannot guarantee that all descriptions are entirely error-free.

3.2 Hygiene Considerations

Due to hygiene reasons, the following items are considered final sale and cannot be returned unless defective:

• Ready-made Blouses for Saree
• Co-Ord Sets

4. Order and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Orders are typically processed within 1-2 business days.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely, and we do not store your full payment details.

4.3 Pricing and Currency

All prices are listed in US Dollars (USD) and include applicable sales tax where required by law. We reserve the right to correct pricing errors that may occur.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

5.2 Shipping Areas

We ship worldwide, excluding some Asian regions and remote areas. International customers are responsible for any customs duties, taxes, or import fees.

5.3 Delivery Issues

While we carefully package all orders, please inspect your package upon delivery. Report any shipping damage within 48 hours of receipt.

6. Returns and Exchanges

6.1 Return Eligibility

To be eligible for return, items must:

• Be returned within 15 days of delivery
• Be unworn, unwashed, and in original condition
• Have all original tags attached
• Include original packaging

6.2 Return Process

1. Email our Customer Care team at [email protected] within 15 days
2. Wait for return authorization (within 48 hours)
3. Package items securely with all original materials
4. Ship to our Los Angeles atelier using a trackable method

Return shipping costs are the customer’s responsibility unless the return is due to our error.

6.3 Refunds

Refunds will be:

• Processed within 5-7 business days after we receive and inspect the return
• Credited to your original payment method
• Exclusive of original shipping charges

7. Intellectual Property

All content on this website, including:

• Text and product descriptions
• Images and photographs
• Logo and branding elements
• Website design and layout

is the exclusive property of Saree Luxe Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Saree Luxe Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Inaccuracies in product descriptions or pricing
• Customs delays or additional charges for international orders

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product in question.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information and is incorporated into these Terms by reference.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.