Welcome to Saree Luxe Shop’s FAQ page, where we address your most common inquiries about our premium South Asian-inspired fashion. Our global clientele of sophisticated women deserves nothing less than crystal-clear information to complement our exquisite craftsmanship.

About Our Brand

Who is the Saree Luxe Shop customer?
Our collections are designed for the modern global woman who values both timeless elegance and contemporary convenience. Whether you’re seeking handcrafted blouses for special occasions or effortless co-ord sets for everyday luxury, our pieces cater to women who appreciate premium fabrics and meticulous attention to detail.
What defines the Saree Luxe Shop style?
We specialize in South Asian-inspired silhouettes with a global sensibility. From French-seamed blouses to breathable cotton co-ords, each piece reflects our commitment to refined craftsmanship. Our aesthetic balances traditional embroidery techniques with modern wearability.

Product Information

How should I care for my Saree Luxe garments?
We recommend gentle hand washing for most of our delicate pieces, especially those with embroidery. For modal tops and georgette dresses, dry cleaning preserves their luxurious drape. Each order includes specific care instructions tailored to your purchase.
Do your ready-made blouses accommodate all saree styles?
Our ready-made blouses are designed to complement traditional and contemporary saree drapes alike. We offer standard sizing with detailed measurement charts, and suggest selecting blouses 1-2cm larger than your exact measurement for optimal comfort with saree pleating.
Are your co-ord sets true to size?
Our co-ord sets follow standard US sizing with slight variations for South Asian proportions. Please consult our detailed size guide before ordering. The modern cut ensures both comfort and structure, perfect for all-day wear at special events.

Ordering & Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for seamless global transactions. All payments are processed through secure encrypted channels to protect your financial information.
Can I modify my order after placement?
To maintain our 1-2 day processing standard, order modifications must be requested within 4 hours of placement. Please email [email protected] immediately with your order number and requested changes.
How do I create an account?
Simply proceed through checkout and select “Create Account” after entering your email. Account holders enjoy faster checkout, order tracking, and exclusive previews of new collections.

Shipping & Delivery

What are my shipping options?
We offer two premium services:
Express Delivery ($12.95 via DHL/FedEx): 10-15 business days after processing
Complimentary Standard Shipping (orders $50+ via EMS): 15-25 business days
All packages ship from our Los Angeles studio with full tracking.
Do you ship to my country?
We deliver worldwide except certain Asian and remote regions. During checkout, simply enter your address to confirm availability. For specific country inquiries, please contact [email protected] before ordering.
Why hasn’t my tracking updated?
International carriers typically update scans every 24-48 hours. If your tracking hasn’t changed for 3+ business days, please email us with your order number. Rest assured, our protective packaging ensures your luxe pieces arrive perfectly.

Returns & Exchanges

What is your return policy?
We offer 15-day returns from delivery date for unworn, unwashed items with tags attached. Please initiate returns by emailing [email protected] within this window. Note: Final sale items and customized pieces cannot be returned.
How long do refunds take?
Once we receive your return, refunds process within 5 business days and typically reflect in your account within 7-10 business days, depending on your financial institution. We’ll email confirmation when processed.
My item arrived damaged – what should I do?
Though we meticulously package every order, please email photos of the damage to [email protected] within 48 hours of delivery. We’ll promptly arrange a replacement or refund while investigating with our shipping partners.

Have questions not covered here? Our customer care team at [email protected] is delighted to assist you in English. We respond within 24 business hours to ensure your Saree Luxe experience remains as flawless as our French seams.